REFUND POLICY

1. Refund Eligibility

Due to the nature of digital products sold by Lioness ReLaunch, refunds are generally not offered. However, we understand that exceptional circumstances may arise, and we strive to ensure customer satisfaction. Refund requests will be considered on a case-by-case basis and may be granted at the discretion of Lioness ReLaunch.

2. Eligible Circumstances for Refunds

Refunds may be considered in the following circumstances:

• Technical issues: If you encounter technical difficulties accessing or downloading the digital product despite reasonable efforts to resolve the issue.

• Product defects: In the event that the digital product is found to have significant defects or errors that render it unusable or unsuitable for its intended purpose.

• Unauthorized purchases: If a purchase was made without your consent or authorization, and you promptly notify Lioness ReLaunch to request a refund.

3. Refund Process

To request a refund, please contact us using our contact form within 48 hours days of your purchase date. Provide detailed information about the reason for your refund request, along with any relevant documentation or evidence to support your claim.

Upon receiving your refund request, we will review the circumstances and notify you of the decision within a reasonable timeframe. If your refund request is approved, the refund will be processed promptly using the original method of payment.